General terms and conditions
General terms and conditions
The general conditions described here regulate navigation on the website and online purchase by any person, hereinafter referred to as "CLIENT", a physical person who purchases the goods for purposes not related to his professional activity, in corso della libertà 96b Merano (BZ) Italy, and of Econaturalveganshoes owner of the www.econaturalveganshoes.com domain. These conditions may be subject to change and the date of publication of the same on the site is equivalent to the date of entry into force. The contract stipulated between Econaturalveganshoes and the CLIENT is considered concluded with the acceptance, even partial, of the order by Econaturalveganshoes. This acceptance is considered tacit, if not otherwise communicated to the CUSTOMER.
By placing an order in the various ways provided, the CUSTOMER declares to have read all the information provided to him during the purchase procedure, and to fully accept the general conditions below transcribed. Once the online purchase procedure has been completed, the CUSTOMER will print or save an electronic copy and in any case keep these general conditions of sale, in compliance with the provisions of art. 3 and 4 of Legislative Decree 185/1999 on distance sales.
How to receive the order
The correct reception of the order is confirmed by Econaturalveganshoes by an e-mail reply sent to the e-mail address communicated by the CUSTOMER. This confirmation message will contain Date and Time of execution of the order and a 'CUSTOMER Order Number', to be used in any further communication. The message re-proposes all the data entered by the CLIENT who undertakes to verify its correctness and to promptly communicate any corrections, according to the procedures described in this document.
For each order placed, Econaturalveganshoes. issues a receipt of the material sent, sending it via e-mail to the order holder, pursuant to Article 14 of the D.P.R. 445/2000 and DL 52/2004. For the issuance of the receipt, the information provided by the CUSTOMER at the time of ordering shall prevail. No variation will be possible after the issuance of the same.
Terms of payment
Credit Card and Paypal: The charge will be made online, in real time, through the PayPal circuit (you do not need to be registered on the Paypal website). In case of cancellation of the order, both by the CUSTOMER and in case of non-acceptance of the same by Econaturalveganshoes., you will be required to cancel the transaction and release the amount involved. The timing of release, for some types of cards, depend exclusively on the banking system.
In no case Econaturalveganshoes. can be held responsible for any damages, direct or indirect, caused by delay in the failure to release the amount committed by the banking system.
Econaturalveganshoes reserves the right to ask the CLIENT for additional information to determine the effective ownership of the account. In the absence of the required documentation Econaturalveganshoes. reserves the right not to accept the order. At no time Econaturalveganshoes. is able to know the information relating to the buyer's credit card or the confidential information related to payments.
Bank Transfer: In case of payment by bank transfer, the amount ordered by the CUSTOMER will be kept busy until receipt of proof of bank transfer, to be sent to Econaturalveganshoes (by e-mail) no later than 3 working days from the date of acceptance of the order. The sending of the order will take place only at the time of the actual crediting of the amount due on the current account c / c s.r.l.s. which must take place within 7 working days from the date of acceptance of the order. If you exceed these deadlines, the order will be automatically canceled. The purpose of the bank transfer must include the order reference number.
Cash on delivery: In the case of cash on delivery, an additional fee will be applied to the total amount, clearly shown at the time of the choice of payment method.
POSTEPAY: Only Postepay cards enabled for online payments are accepted.
Delivery
The delivery refers to the street level. At the time of delivery of the goods by the courier, the CUSTOMER is required to check that the number of packages delivered corresponds to what is indicated in the transport document in advance by e-mail; that the packaging is intact, undamaged, wet or otherwise altered, even in the sealing materials (adhesive tape or metal straps). Any damage to the packaging and / or the product or the mismatch in the number of packages or indications must be immediately contested, affixing RESERVE OF AGAINST
By placing an order in the various ways provided, the CUSTOMER declares to have read all the information provided to him during the purchase procedure, and to fully accept the general conditions below transcribed. Once the online purchase procedure has been completed, the CUSTOMER will print or save an electronic copy and in any case keep these general conditions of sale, in compliance with the provisions of art. 3 and 4 of Legislative Decree 185/1999 on distance sales.
How to receive the order
The correct reception of the order is confirmed by Econaturalveganshoes by an e-mail reply sent to the e-mail address communicated by the CUSTOMER. This confirmation message will contain Date and Time of execution of the order and a 'CUSTOMER Order Number', to be used in any further communication. The message re-proposes all the data entered by the CLIENT who undertakes to verify its correctness and to promptly communicate any corrections, according to the procedures described in this document.
For each order placed, Econaturalveganshoes. issues a receipt of the material sent, sending it via e-mail to the order holder, pursuant to Article 14 of the D.P.R. 445/2000 and DL 52/2004. For the issuance of the receipt, the information provided by the CUSTOMER at the time of ordering shall prevail. No variation will be possible after the issuance of the same.
Terms of payment
Credit Card and Paypal: The charge will be made online, in real time, through the PayPal circuit (you do not need to be registered on the Paypal website). In case of cancellation of the order, both by the CUSTOMER and in case of non-acceptance of the same by Econaturalveganshoes., you will be required to cancel the transaction and release the amount involved. The timing of release, for some types of cards, depend exclusively on the banking system.
In no case Econaturalveganshoes. can be held responsible for any damages, direct or indirect, caused by delay in the failure to release the amount committed by the banking system.
Econaturalveganshoes reserves the right to ask the CLIENT for additional information to determine the effective ownership of the account. In the absence of the required documentation Econaturalveganshoes. reserves the right not to accept the order. At no time Econaturalveganshoes. is able to know the information relating to the buyer's credit card or the confidential information related to payments.
Bank Transfer: In case of payment by bank transfer, the amount ordered by the CUSTOMER will be kept busy until receipt of proof of bank transfer, to be sent to Econaturalveganshoes (by e-mail) no later than 3 working days from the date of acceptance of the order. The sending of the order will take place only at the time of the actual crediting of the amount due on the current account c / c s.r.l.s. which must take place within 7 working days from the date of acceptance of the order. If you exceed these deadlines, the order will be automatically canceled. The purpose of the bank transfer must include the order reference number.
Cash on delivery: In the case of cash on delivery, an additional fee will be applied to the total amount, clearly shown at the time of the choice of payment method.
POSTEPAY: Only Postepay cards enabled for online payments are accepted.
Delivery
The delivery refers to the street level. At the time of delivery of the goods by the courier, the CUSTOMER is required to check that the number of packages delivered corresponds to what is indicated in the transport document in advance by e-mail; that the packaging is intact, undamaged, wet or otherwise altered, even in the sealing materials (adhesive tape or metal straps). Any damage to the packaging and / or the product or the mismatch in the number of packages or indications must be immediately contested, affixing RESERVE OF AGAINST
The general conditions described here regulate navigation on the website and online purchase by any person, hereinafter referred to as "CLIENT", a physical person who purchases the goods for purposes not related to his professional activity, in corso della libertà 96b Merano (BZ) Italy, and of Econaturalveganshoes owner of the www.econaturalveganshoes.com domain. These conditions may be subject to change and the date of publication of the same on the site is equivalent to the date of entry into force. The contract stipulated between Econaturalveganshoes and the CLIENT is considered concluded with the acceptance, even partial, of the order by Econaturalveganshoes. This acceptance is considered tacit, if not otherwise communicated to the CUSTOMER.
By placing an order in the various ways provided, the CUSTOMER declares to have read all the information provided to him during the purchase procedure, and to fully accept the general conditions below transcribed. Once the online purchase procedure has been completed, the CUSTOMER will print or save an electronic copy and in any case keep these general conditions of sale, in compliance with the provisions of art. 3 and 4 of Legislative Decree 185/1999 on distance sales.
How to receive the order
The correct reception of the order is confirmed by Econaturalveganshoes by an e-mail reply sent to the e-mail address communicated by the CUSTOMER. This confirmation message will contain Date and Time of execution of the order and a 'CUSTOMER Order Number', to be used in any further communication. The message re-proposes all the data entered by the CLIENT who undertakes to verify its correctness and to promptly communicate any corrections, according to the procedures described in this document.
For each order placed, Econaturalveganshoes. issues a receipt of the material sent, sending it via e-mail to the order holder, pursuant to Article 14 of the D.P.R. 445/2000 and DL 52/2004. For the issuance of the receipt, the information provided by the CUSTOMER at the time of ordering shall prevail. No variation will be possible after the issuance of the same.
Terms of payment
Credit Card and Paypal: The charge will be made online, in real time, through the PayPal circuit (you do not need to be registered on the Paypal website). In case of cancellation of the order, both by the CUSTOMER and in case of non-acceptance of the same by Econaturalveganshoes., you will be required to cancel the transaction and release the amount involved. The timing of release, for some types of cards, depend exclusively on the banking system.
In no case Econaturalveganshoes. can be held responsible for any damages, direct or indirect, caused by delay in the failure to release the amount committed by the banking system.
Econaturalveganshoes reserves the right to ask the CLIENT for additional information to determine the effective ownership of the account. In the absence of the required documentation Econaturalveganshoes. reserves the right not to accept the order. At no time Econaturalveganshoes. is able to know the information relating to the buyer's credit card or the confidential information related to payments.
Bank Transfer: In case of payment by bank transfer, the amount ordered by the CUSTOMER will be kept busy until receipt of proof of bank transfer, to be sent to Econaturalveganshoes (by e-mail) no later than 3 working days from the date of acceptance of the order. The sending of the order will take place only at the time of the actual crediting of the amount due on the current account c / c s.r.l.s. which must take place within 7 working days from the date of acceptance of the order. If you exceed these deadlines, the order will be automatically canceled. The purpose of the bank transfer must include the order reference number.
Cash on delivery: In the case of cash on delivery, an additional fee will be applied to the total amount, clearly shown at the time of the choice of payment method.
POSTEPAY: Only Postepay cards enabled for online payments are accepted.
Delivery
The delivery refers to the street level. At the time of delivery of the goods by the courier, the CUSTOMER is required to check that the number of packages delivered corresponds to what is indicated in the transport document in advance by e-mail; that the packaging is intact, undamaged, wet or otherwise altered, even in the sealing materials (adhesive tape or metal straps). Any damage to the packaging and / or the product or the mismatch in the number of packages or indications must be immediately contested, affixing RESERVE OF AGAINST
By placing an order in the various ways provided, the CUSTOMER declares to have read all the information provided to him during the purchase procedure, and to fully accept the general conditions below transcribed. Once the online purchase procedure has been completed, the CUSTOMER will print or save an electronic copy and in any case keep these general conditions of sale, in compliance with the provisions of art. 3 and 4 of Legislative Decree 185/1999 on distance sales.
How to receive the order
The correct reception of the order is confirmed by Econaturalveganshoes by an e-mail reply sent to the e-mail address communicated by the CUSTOMER. This confirmation message will contain Date and Time of execution of the order and a 'CUSTOMER Order Number', to be used in any further communication. The message re-proposes all the data entered by the CLIENT who undertakes to verify its correctness and to promptly communicate any corrections, according to the procedures described in this document.
For each order placed, Econaturalveganshoes. issues a receipt of the material sent, sending it via e-mail to the order holder, pursuant to Article 14 of the D.P.R. 445/2000 and DL 52/2004. For the issuance of the receipt, the information provided by the CUSTOMER at the time of ordering shall prevail. No variation will be possible after the issuance of the same.
Terms of payment
Credit Card and Paypal: The charge will be made online, in real time, through the PayPal circuit (you do not need to be registered on the Paypal website). In case of cancellation of the order, both by the CUSTOMER and in case of non-acceptance of the same by Econaturalveganshoes., you will be required to cancel the transaction and release the amount involved. The timing of release, for some types of cards, depend exclusively on the banking system.
In no case Econaturalveganshoes. can be held responsible for any damages, direct or indirect, caused by delay in the failure to release the amount committed by the banking system.
Econaturalveganshoes reserves the right to ask the CLIENT for additional information to determine the effective ownership of the account. In the absence of the required documentation Econaturalveganshoes. reserves the right not to accept the order. At no time Econaturalveganshoes. is able to know the information relating to the buyer's credit card or the confidential information related to payments.
Bank Transfer: In case of payment by bank transfer, the amount ordered by the CUSTOMER will be kept busy until receipt of proof of bank transfer, to be sent to Econaturalveganshoes (by e-mail) no later than 3 working days from the date of acceptance of the order. The sending of the order will take place only at the time of the actual crediting of the amount due on the current account c / c s.r.l.s. which must take place within 7 working days from the date of acceptance of the order. If you exceed these deadlines, the order will be automatically canceled. The purpose of the bank transfer must include the order reference number.
Cash on delivery: In the case of cash on delivery, an additional fee will be applied to the total amount, clearly shown at the time of the choice of payment method.
POSTEPAY: Only Postepay cards enabled for online payments are accepted.
Delivery
The delivery refers to the street level. At the time of delivery of the goods by the courier, the CUSTOMER is required to check that the number of packages delivered corresponds to what is indicated in the transport document in advance by e-mail; that the packaging is intact, undamaged, wet or otherwise altered, even in the sealing materials (adhesive tape or metal straps). Any damage to the packaging and / or the product or the mismatch in the number of packages or indications must be immediately contested, affixing RESERVE OF AGAINST
